🧾 Overview
Once your pergola shipment is confirmed as delivered, our White-Glove Installation Partner will reach out directly to schedule your setup appointment.
▼ How Scheduling Works
Freight Confirmation: You’ll receive an email when your pergola ships.
Arrival at Local Terminal: The installation team is notified automatically.
Scheduling Contact: Within a few days of arrival, the installer calls or emails you to confirm site readiness and set your installation date.
▼ Preparing Before the Crew Arrives
Verify that all boxes are present and undamaged.
Ensure the area is clear and level.
Have someone 18 years or older available on-site.