🛠️ Overview
At Hanso, you can place your order online through our website or by calling our Sales Hotline for guided assistance.
Every order is reviewed by our team to ensure accuracy before production begins.
▼ Step 1 – Choose Your Pergola Model
Select the pergola line that best fits your outdoor space and project timeline:
Pro+ Pergola: Premium all-season system built with durable aluminum and weather-sealed louvers.
⏱️ Estimated Production Time: 10–14 weeksMaster+ Pergola: Flagship heavy-duty structure designed for large-scale builds.
⏱️ Estimated Production Time: 20–24 weeks
You’ll also choose your preferred size and color (Pure White or Dark Grey).
▼ Step 2 – Add Accessories
Enhance your pergola with compatible Hanso accessories:
Retractable Sunshades for added privacy and sun control
Slat Walls for enclosure or design accents
Integrated Lighting or Heaters for comfort and evening use
Motorized Roof System or Accessory Bundles for convenience
All accessories are engineered to fit perfectly with your selected pergola model.
▼ Step 3 – Review Your Configuration
Before placing your order:
Double-check model, size, color, and accessories
Confirm shipping address and note any access limitations (gated community, narrow driveway, etc.)
Review your total cost and production timeline
Accurate details help ensure a smooth production and delivery process.
▼ Step 4 – Place Your Order
You can order online or by phone:
💻 Online: Complete checkout directly on the Hanso Home website
☎️ By Phone: Call our Sales Hotline at +1 (760) 691-2611 to speak with a product specialist who can walk you through the configuration, answer questions, and finalize your order.
▼ Step 5 – Receive Your Order Confirmation
Once your order is placed, you’ll receive an email confirmation with:
Full order summary (model, size, color, accessories)
Estimated production timeline (10–14 weeks for Pro+, 20–24 weeks for Master+)
Next steps for shipping and installation scheduling
💡 Helpful Tips
Review all order details before checkout — changes after production starts may not be possible.
Confirm all measurements and accessory compatibility with your space.
If you plan to use our White-Glove Installation, you can coordinate scheduling once your delivery date is confirmed.
💬 Need Assistance?
We’re here to help every step of the way.
📞 Call Sales Hotline: +1 (760) 691-2611
📩 Chat or Email: Contact Sales or Support through our website or live chat for ordering assistance, configuration help, or shipping questions.