HansoHome

Learn how to order your Hanso pergola online or with personalized help from our Sales Team. Configure your model, add accessories, and secure your delivery date in just a few…

How to Place an Order

Learn which payment methods Hanso accepts, including credit cards, financing, and bank transfers, and when your order officially enters production.

Accepted Payment Methods

Understand what happens after placing your Hanso order — from confirmation to production scheduling, quality checks, and delivery preparation.

Order Confirmation & Processing Timeline

Learn when and how you can modify or cancel your Hanso order before production begins, and what to expect if changes are requested after fabrication has started.

Editing or Canceling an Order

Understand Hanso’s restocking and cancellation policy — including timelines, refund processing, and when fees or return costs apply.

Restocking Fee & Cancellations Policy

Articles that help customers place orders, understand payment options, and handle changes.

Ordering & Payments

Create a custom design with text, images, and links

Pergolas

Accessories

Find answers and get help from Intercom Support and Community Experts

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