Who is AIT Worldwide?
AIT Worldwide is a trusted installation partner and certified Hanso Home installer that we work with to provide professional pergola installation services across the United States.
AIT Worldwide specializes in assembly and installation services and supports Hanso Home customers by performing on-site installations when assigned to an order.
What Is AIT Worldwide’s Role?
When AIT Worldwide is assigned to your order, they are responsible for:
Performing the on-site installation
Providing their own trained installation crew
Supplying the tools and equipment needed for the job
Managing job-site safety and workmanship
Coordinating installation logistics directly with you once your order is ready
AIT Worldwide installs Hanso Home products according to Hanso Home’s installation standards and product specifications.
How Does Hanso Home Work With AIT Worldwide?
AIT Worldwide is an independent contractor, not an employee or agent of Hanso Home.
While we work closely with them as a certified installation partner, they independently perform the installation work.
Hanso Home’s role includes:
Designing and supplying your pergola system
Providing installation manuals and specifications
Coordinating with certified installation partners
Supporting you with product questions, warranty, and after-sales support
When Will AIT Worldwide Contact Me?
If AIT Worldwide is assigned as your installer:
They will contact you directly when your order is ready for installation coordination
Communication is typically via phone or email
They will confirm installation timing and any site-specific details needed
No action is required from you until AIT Worldwide reaches out.
Who Should I Contact If I Have Questions?
Installation scheduling, on-site questions, or day-of-install coordination:
→ AIT Worldwide (once they contact you)Product details, accessories, warranty, or general order questions:
→ Hanso Home Support Team
📧 [email protected]
📞 +1 332 334 8774