Overview
Hanso’s White-Glove Installation is a premium, turnkey service handled by our network of certified installation partners. It’s designed to make your experience seamless — from unboxing to the final louver adjustment.
✅ What’s Included
Full Assembly: All pergola framework, louvers, and components are professionally assembled.
Anchoring & Leveling: Secure anchoring to your prepared surface (concrete, deck, or pavers).
Alignment & Sealing: Installers check for level, square, and proper louver alignment to ensure water-tight performance.
Cleanup: Packaging materials and debris are collected and neatly disposed of.
Basic Function Check: Motor, louvers, and accessories (if installed) are tested for smooth operation.
⚠️ What’s Not Included
Hanso installers focus strictly on pergola installation. The following are not included in the standard service:
Landscaping, patio, or structural modifications
Leveling or resurfacing your ground/patio area
Electrical connections (must be done by a licensed electrician)
Custom framing or pergola trimming
Painting or non-Hanso product installations
Optional Add-Ons
Some installer partners can quote extra services:
Concrete Footers or Anchoring Pads (if your surface is not ready)
Accessory Mounting such as heaters, screens, or slat walls
Pergola Relocation or Removal (for replacement projects)
Before Installation
To avoid delays, ensure:
The surface is level and accessible
All boxes have been delivered and checked
A clear workspace is available around the pergola site
Duration
Most installations take 1–2 days, depending on pergola size and site conditions.