🧾 Overview
Before scheduling your White-Glove Installation, Hanso’s install partner performs a site assessment to confirm that your location is ready and compatible with your chosen pergola.
▼ What’s Checked
Ground or deck levelness and material
Available clearance and overhead obstructions
Mounting feasibility and drainage planning
Electrical access for motorized models
▼ How the Assessment Works
Submit photos or short video of your installation area.
The install team reviews and verifies readiness.
If adjustments are needed, they’ll guide you before scheduling.
▼ When On-Site Visits Are Needed
In most cases, photo assessments suffice.
For complex builds (uneven surfaces or rooftop decks), a local technician may visit before installation.
💬 Need Assistance?
📞 Call: +1 332 334 8774
📩 Email: [email protected]
💬 Chat: Message Support or Sales through our website for help submitting site photos or coordinating your assessment.