How Hanso Home Works With Certified Installation Partners
Hanso Home works with a network of trusted, certified installation partners to provide professional pergola installation services for customers across the United States.
This approach allows us to deliver consistent installation quality while supporting customers nationwide.
What Are Certified Installation Partners?
Certified installation partners are independent professional installation companies that:
Meet Hanso Home’s installation and quality standards
Have experience installing Hanso Home products
Are approved to perform installations for Hanso Home customers
Carry their own crews, tools, and required insurance
Examples of certified installation partners may include companies such as AIT Worldwide or National Assemblers, depending on your location and order details.
How Responsibilities Are Shared
Certified Installation Partner Responsibilities
When a certified installer is assigned to your order, they are responsible for:
Performing the on-site installation
Providing trained installation crews and tools
Managing job-site safety and workmanship
Coordinating installation logistics directly with you
Completing the installation according to Hanso Home specifications
Certified installers perform installation services independently and are not employees or agents of Hanso Home.
Hanso Home’s Role
Hanso Home remains responsible for:
Designing and supplying your pergola system
Providing installation manuals and product specifications
Coordinating with certified installation partners
Supporting customers with product questions, warranty, and after-sales service
While we work closely with our certified partners, Hanso Home does not control the means or methods of their on-site installation work.
How Installer Assignment Works
Installer assignment is based on factors such as:
Installation location
Product type and complexity
Installer availability and coverage
Once a certified installer is assigned:
You’ll be informed of who your installer is
The installer will contact you directly when your order is ready for installation coordination
Who Should I Contact?
Installation scheduling, on-site questions, or installation-day coordination:
→ Your assigned certified installation partner (once they contact you)Product details, accessories, warranty, or general order questions:
→ Hanso Home Support Team
📧 [email protected]
📞 +1 332 334 8774
Why Hanso Home Uses Certified Installation Partners
Working with certified partners allows Hanso Home to:
Provide nationwide installation coverage
Maintain consistent installation standards
Ensure customers receive professional, reliable service
Scale responsibly while maintaining product and support quality