🔧 Overview
If you’ve purchased a new Dooya remote or need to replace a lost or faulty one, follow the instructions below to successfully pair it with your Hansø motorized awning.
This guide covers two pairing methods — one for when you have an existing remote, and one for when you don’t.
⚙️ Method 1: Power-Cycle Pairing (No Remote Currently Paired)
Step 1 – Power Cycle the Motor
Cut power to the motor (via breaker or unplug it).
Wait 5 seconds, then restore power.
The motor will jog once (a quick in-and-out movement) to confirm it is in programming mode.
Step 2 – Enter Pairing Mode
Within 10 seconds of restoring power, press and hold the STOP (“–”) button on the new remote for 5 seconds.
The motor will jog again, confirming that the remote is now paired.
⚠️ Tip: If the awning does not respond, repeat the steps carefully, paying attention to the power cycling sequence and motor jog confirmations.
📡 Method 2: Clone Pairing from an Existing Remote (If Old Remote Still Works)
Step 1 – Put Motor in Sync Mode
On the existing remote, press and hold the STOP (“–”) button for 5 seconds until the motor jogs.
→ This puts the motor in sync mode.
Step 2 – Add the New Remote
On the new remote, press and hold the STOP (“–”) button for 5 seconds.
The motor will jog again, confirming successful pairing.
⚠️ Troubleshooting
If pairing fails:
Make sure the motor power cycle timing is accurate (2–5 seconds off/on intervals).
Check that the remote has a working battery.
Ensure you are within operating range of the awning receiver.
Retry from the beginning — some motors may require multiple attempts.