What It Is
A one-time paid support add-on that gives you direct access to a Hanso engineer or installer during your installation process.
Benefits / What’s Included
Real-time video call assistance during critical installation steps
Walkthrough of installation library and diagrams
Pre-install checklist review
Troubleshooting help on site
How to Enroll / Apply
Add at checkout or request within a specified period
Schedule the support session ahead of your installation
Must have your site ready and arms, tools, crew available
Conditions / Fine Print
This is not a full installation service — you still perform the work
Limited to one session
Session duration may be capped (e.g. 2–3 hours)
Additional fees may apply for follow-up support